Overview
Ranson Home Solutions ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information. We operate a service-area business based in Grayson, Kentucky. Our website is intended solely for residents and businesses in our service area.
Information We Collect
We collect information in the following limited ways:
- Contact information you provide: If you call, text, or email us, we receive your name, phone number, and/or email address.
- Website analytics: We may use standard server logs or third-party analytics tools that collect anonymized data such as page views, browser type, and approximate geographic region (city/state level). No personally identifiable information is captured through analytics.
- Firebase: Our website uses Google Firebase to manage content (photos, videos, etc.) displayed on the site. Firebase may collect technical data in accordance with Google's Privacy Policy.
How We Use Your Information
Any information you share with us is used only to:
- Respond to your inquiry or estimate request
- Schedule and complete work you have requested
- Contact you about your project
We do not sell, rent, or share your personal information with any third party for marketing purposes.
Cookies
Our website does not use marketing or advertising cookies. Google Firebase and any analytics services we use may set functional or performance cookies. You can control cookie settings through your browser. Disabling cookies will not affect your ability to use our website.
Third-Party Services
Our website links to or uses the following third-party services, each governed by their own privacy policies:
- Google Firebase — for content management (Google Privacy Policy)
- Google Maps — embedded map on our service area section (Google Privacy Policy)
- Unsplash — placeholder photography
- Google Fonts — web fonts served by Google
- Facebook / Instagram / YouTube — external social media links
Visiting these third-party platforms is subject to their respective privacy practices. We are not responsible for the privacy practices of these services.
Data Retention
We retain contact information you provide (e.g., name, phone, email) only as long as necessary to complete your project or respond to your inquiry. We do not maintain a marketing database or mailing list.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Your Rights
You may contact us at any time to:
- Ask what information we have about you
- Request that we delete your information
- Correct any inaccurate information
To exercise these rights, contact us at ransonhomesolutions@gmail.com or call (609) 571-7040.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please reach out:
- Business: Ranson Home Solutions
- Location: Grayson, Kentucky (Carter County)
- Phone/Text: (609) 571-7040
- Email: ransonhomesolutions@gmail.com